Employee’s Performance: INTRA-ORGANIZATIONAL CONFLICT(4)

CONFLICT(4)

In another case of communication related situations, it includes vague or threatening information, or when there is much high quantity or coded information for recipients is served. All these communication related situations cause conflicts. The structural variables, such as the bureaucratic elements, reward systems, interdependence of the tasks and the heterogeneity of the personnel can create conflicts both between individuals and between groups. The factors of personal behavior include the situations, satisfaction, objectives that can enhance or can extinguish the probability occurring of conflicts in organizations. For example, the reaction of the individual confronted with varied objectives.

Conflict Types in Organization

Puntam and Pool (1987) reveal six important types of conflicts including Intrapersonal, Interpersonal, Intra-group, Intergroup, Intra-organizational, and Inter-organizational. The Traditional view of conflict is that, “it is bad and should be avoided”. Whereas according to Human Relation View, conflict is inevitable and natural among groups. On the other hand according to interactionist view, to perform with more efficiency and effectively conflict is necessary for groups in organization. The conflicts type which supports groups to achieve their goals is called Functional conflicts whereas conflicts which restrict groups to achieve their goals are called dysfunctional conflicts.